Sales and Marketing 
Operation 
Financial Affairs 
Website & Mobile Application 
Receive Your Payments Securely Online Via Your Website
Easily add options for your dealers to make payments, whether during the order or as account settlements, in amounts they prefer. Additionally, send payment links to your dealers for specified amounts through the E-Collection application.
Shipment and Acceptance Procedures
Record the form's general information, warranty status, contact persons, and fault category. View transactions, expenses, payment information and delivery details on the forms.
Warranty Tracking
Manually enter product codes, serial numbers, invoice dates and warranty start and end dates one by one, and upload them in bulk from the Excel file.
Ticket Support Registration System
Organize support cases by grouping and categorizing. Assign contacts and add specific tasks and activities to the case.
Manage Your Service Processes Perfectly
Meet customer demands and manage repair, maintenance, and support services.
Complaint Management
Enable your customers to submit their complaints quickly through the complaint form on your website and increase customer satisfaction with complaint management.
Technical Service Management
List your registered customers in the technical service and review your customer's open or closed service records.
Spare Parts Management
Enter the product detail information of your spare parts, as well as group, category, brand and price list information into the system.
- Why are after-sales services important?
Service management software allows you to manage service processes efficiently. Full control over service processes and feedback that supports the product development process also increase your efficiency.
- What are the advantages of using after-sales service application?
Managing service processes with an integrated and unified approach strengthens customer loyalty. Comwize after-sales service management software increases efficiency by standardizing processes.
- What should be considered when using after-sales service application?
Using cloud-based solutions in after-sales service management offers many advantages. These solutions eliminate the need for additional investment while providing fast management. They also establish uninterrupted communication between the center and authorized services and provide mobile access.