Who can apply to open a store on N11?
All individuals and legal entities wishing to open a store on N11 must be registered taxpayers; this is critically important for platform security and consumer protection. Selling without a store, i.e., without an approved and active account from N11, is not permitted, whether as an individual or unregistered seller.
How to open a store on N11?
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Create an N11 seller account: Start the account creation process with your basic business information from N11's seller application page.
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Upload documents and approve the contract: Upload the necessary documents to the panel according to your business type and approve the commission agreement and the seller listing/transaction contract.
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Wait for store approval: N11 reviews your documents; the approval process usually takes between a few business days and a week.
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Upload products after activation: Once your store is activated, you can create your product catalog and start selling.
Managing your N11 store with Comwize: Manage orders coming through N11 along with your website and other marketplace inventory from the same panel, preventing cross-channel inventory discrepancies and order loss.
Documents Required and Approval Period for Opening an N11 Store
| Document | Capital Company / Partnership | Sole Proprietorship |
| Tax Certificate | Necessary | Necessary |
| Current Business Activity Certificate (last 6 months) | Necessary | Not necessary |
| Establishment Trade Registry Gazette | Necessary | Not necessary |
| Signature Circular / Signature Declaration | Signature Circular | Signature Declaration (notarized, current) |
| Photocopy of Identity Card | Not necessary | Necessary |
| Partnership Agreement | Necessary | Not necessary |
| Commission Agreement + Seller Listing/Transaction Agreement | Necessary | Necessary |
Since documents may be updated from time to time, the current list should be checked on N11's official seller portal before applying. The approval time varies depending on the accuracy and completeness of the documents; missing or incorrect documents are the most common reason for delays in the process.
Commission Rates and Tax Liabilities
N11 does not charge any setup or monthly fixed membership fees; pricing is only applied when a sale occurs, based on a commission rate that varies depending on the category and any additional service fees.
| Category | Commission Rate (approximate) |
| Electronic Products | 5% - 10% |
| Cosmetics / Personal Care | 14% - 15% |
| Mother and Baby Products | 14% - 20% |
| Book / Music / Film | 4% - 15% |
| Jewelry / Watches | 5% - 20% |
| Automotive | 5% - 11% |
| Sports / Outdoor | 6% - 15% |
For exact rates, the current N11 contract should be checked. All sales are subject to tax regulations; sellers are required to issue invoices and regularly declare accrued taxes, therefore it is recommended to work with a financial advisor. N11 invoices commissions and service fees monthly; invoices can be accessed via email or through the "Invoice Inquiry" section under the "Payment Method" tab in the panel.
Example from the industry: My Home Carpets
My Home Halı faced an administrative burden due to having to track orders and commission invoices separately for each of the multiple marketplaces it sells on, including N11. After switching to Comwize's marketplace integration, orders, inventory, and accounting records from N11 and other channels became visible in a single panel.
"Instead of monitoring each marketplace's panel separately, managing them from a single screen allowed us to see which channel was truly profitable," says the e-commerce manager at My Home Carpets.
Comwize is a B2C e-commerce ERP software that helps e-commerce businesses manage their marketplace stores, websites, and physical stores from a single inventory pool, integrating order, warehousing, accounting, and production processes on a single platform.
Frequently Asked Questions
What documents are required to apply to open an N11 store?
It varies depending on the type of business; corporations require a business license, tax certificate, and trade registry gazette, while sole proprietorships require a tax certificate and a notarized signature declaration.
How long does it take for N11 store approval?
The process usually takes between a few business days and a week; having accurate and complete documentation will speed up the process.
Is it possible to sell on N11 without having a physical store?
No, individual or unregistered sales are not permitted without an approved and active store by N11.
What fees does N11 charge?
There are no setup or monthly fixed membership fees; only a commission, varying by category, and any additional service fees will be applied when a sale is made.
Can I sell on N11 through multiple marketplaces simultaneously?
Yes; you can manage your N11 store, your own website, and other marketplaces from a single inventory/order system.
Ready to manage your orders from a single panel after opening your N11 store? Try Comwize for free for 15 days without requiring your credit card information.
Related pages: System Features: Marketplace Integration
